Legal notices

Updated 3 July 2026

Any order for access to a Masterclass placed with the Organiser entails the Client’s prior, express and unconditional acceptance of these General Terms and Conditions of Sale, hereinafter referred to as the “GTCS”.

The purpose of these GTCS is to define the conditions under which the Organiser sells Access to one or more Masterclasses, as well as the terms of use thereof.

The GTCS shall prevail over any other document. Ordering Access to a Masterclass also implies unconditional acceptance of any specific terms and conditions applicable to the Masterclass concerned, including those specified on the presentation page, the Order Form or the confirmation email.

Any person who fails to comply with these GTCS, any applicable specific terms and conditions or the rules of good conduct applicable to the Masterclass may be denied access to the Masterclass or excluded from it, without being entitled to a refund of their order.

Article 1 — Definitions

Contract: refers to the complete set of documents consisting of the online Order Form, the order confirmation, these GTCS, any specific terms and conditions applicable to the Masterclass concerned and any additional document brought to the Client’s attention.

Order Form: refers to the form duly completed and confirmed by the Client wishing to order one or more Accesses to a Masterclass.

Client: refers to any natural or legal person who has validated an order to purchase Access to a Masterclass from the Organiser.

Participant: refers to the natural person benefiting from Access to the Masterclass. The Client and the Participant may be one and the same person.

Organiser: refers to the organiser of the Masterclass, namely EBRA EVENTS, a simplified joint-stock company (SAS) whose registered office is located at 4 rue Frédéric-Guillaume Raiffeisen, STRASBOURG (67000), registered with the Strasbourg Trade and Companies Register under number 841 955 800.

Masterclass: refers to the online session organised under the Tech&Fest brand, accessible remotely at a specific date and time, and covering a defined topic. Information specific to each Masterclass, including its title, date, time, duration, programme, speakers, price and any terms of access to the Replay, is specified on the presentation page or the Order Form.

Ticketing Service: refers to the online solution allowing one or more Accesses to a Masterclass to be ordered.

Access: refers to the personal, temporary, nominative, non-assignable and non-transferable right allowing the Participant to access the online Masterclass, according to the terms specified at the time of ordering.

Streaming Platform: refers to the tool, website, application or digital service used to broadcast the Masterclass online.

Replay: refers, where applicable, to the video recording of the Masterclass that may be made available to Participants after the live session, according to the terms specified at the time of ordering.

Article 2 — Ordering Access to a Masterclass

Before placing any order, the Client acknowledges having read these GTCS and accepts them without reservation.

The registration of an order for one or more Accesses to a Masterclass takes place when the Client enters the requested information, accepts the GTCS by ticking the box provided for this purpose and validates the order.

Pursuant to the provisions of Article 1127-2 of the French Civil Code, the Client has the possibility to check the details of the order, the total price and to correct any errors before confirming the order.

Validation of the order constitutes the Contract as well as proof of the order. It is therefore the Client’s responsibility to verify the accuracy of the information entered before validation, in particular their email address, the identity of the Participant(s) and the selected Masterclass.

The order shall only be considered final once the Client has received the order confirmation and the full price has been collected.

The Organiser reserves the right to cancel or refuse any order from a Client with whom there is a dispute relating to payment of a previous order or in the event of suspected fraud.

Article 3 — Right of Withdrawal

When the Client acts as a consumer, they are informed that they are in principle entitled to a statutory withdrawal period of fourteen days for distance contracts, except in cases of exceptions provided for by the French Consumer Code.

Given the nature of the Masterclass, provided online at a specific date and time, and/or the provision of digital content, the Client acknowledges that the right of withdrawal may not apply or may be lost under the conditions provided for by the regulations in force.

Where required, the Client may be invited, at the time of ordering, to give their express consent to access the Masterclass, the connection link, the associated content or the Replay before the expiry of the statutory withdrawal period, and to acknowledge that they will lose their right of withdrawal under the conditions provided for by law.

In any event, no refund may be requested after the start of the Masterclass or after access to the associated digital content, except in the event of cancellation of the Masterclass by the Organiser under the conditions provided for in these GTCS.

Article 4 — Price and Payment Terms

The price applicable to each Masterclass is indicated on the Ticketing Service, in euros and inclusive of all taxes.

Different types of pricing may be offered, where applicable subject to conditions: individual rate, company rate, early bird rate, partner rate, preferential rate or any other specific offer.

The Organiser reserves the right to modify its prices at any time. The applicable price is the price in force at the time of the order.

Validation of an order entails the Client’s obligation to pay the price of the selected Access(es).

Unless otherwise indicated, payment for the order is made online by bank card or by any other payment method offered on the Ticketing Service. The transaction is processed by the Organiser’s payment partner.

The Ticketing Service is secured. Payment by bank card may require the use of the 3D Secure system and transactions carried out are secure.

The data recorded by the payment system constitutes proof of the financial transactions. No banking details of the Client are retained by the Organiser.

Once the transaction has been validated by the bank, the holder of the bank account is automatically debited for the amount of the order. If a transaction is rejected by the bank, Access to the Masterclass may be refused or deactivated.

Article 5 — Receipt of the Order and Terms of Use

After confirmation of the order, an email is sent to the Client at the address entered at the time of ordering.

This email contains the order confirmation, practical information relating to the Masterclass, as well as the terms of access to the live session, the Streaming Platform and, where applicable, the Replay.

It is the Client’s responsibility to check that emails sent by the Organiser have been duly received, including in junk mail or spam folders.

In the event of non-receipt of the order confirmation or access information, the Client must contact the Organiser as soon as possible at the following address: tech-fest@ebra.fr

The Organiser may not be held liable for an error in the email address entered by the Client, filtering by the Client’s email system or any difficulty in receiving emails not attributable to the Organiser.

Article 6 — Access and Use Conditions

Each Access to a Masterclass is personal, nominative, temporary, non-assignable and non-transferable.

The connection link or access credentials provided to the Participant may not be shared with a third party, resold, reproduced, publicly distributed or used simultaneously by several people.

The Organiser reserves the right to suspend or deactivate any access used fraudulently, shared or used in breach of these GTCS, without refund.

To access the Masterclass, the Participant must have compatible computer equipment, a sufficient internet connection, a browser or application compatible with the Streaming Platform and, where applicable, headphones, a microphone or a camera.

It is the responsibility of the Client and the Participant to check, before the Masterclass, the compatibility of their technical environment with the Streaming Platform used.

The Organiser may not be held liable for access difficulties resulting from insufficient equipment, a faulty internet connection, a network restriction, computer settings, a firewall, an internal security system or any other cause not attributable to the Organiser.

The Participant undertakes to behave respectfully during the Masterclass, in particular in discussion areas, chats or question-and-answer sessions. In particular, insulting, discriminatory, defamatory, violent, unauthorised commercial, promotional or political remarks, or remarks contrary to public order or infringing the rights of third parties, are prohibited.

The Organiser reserves the right to moderate, delete or hide any content published by a Participant, as well as to exclude from the Masterclass any Participant who fails to comply with the rules of good conduct, without refund.

Article 7 — Fraud

It is prohibited to reproduce, share, transfer, resell, duplicate or fraudulently use Access to a Masterclass, a connection link, an identifier, a Replay, a support document or any associated content.

Any unlawful use may result in the immediate deactivation of the relevant access, the exclusion of the Participant and, where applicable, the initiation of legal proceedings.

The Organiser reserves the right to take any action against Clients or Participants who make fraudulent, abusive or unauthorised use of the access, content or materials made available.

Article 8 — Customer Service and Complaints

For any request relating to a Masterclass, an order or any complaint, the Client may contact the Organiser at the following address: tech-fest@ebra.fr

Article 9 — Cancellation or Postponement of the Masterclass

Any order placed online is firm and final and requires the Client to pay the price in full.

Unless otherwise provided in these Terms and Conditions of Sale, no refund will be issued in the event of the Participant’s absence, late arrival, unavailability, technical difficulties not attributable to the Organiser, or failure to use the Access to the Masterclass.

The Organiser reserves the right to cancel the Masterclass or to modify its programme, speakers, schedule, streaming Platform or delivery arrangements where circumstances so require, without this giving rise to any entitlement to compensation for the Client or the Participant. In particular, the Masterclass may be cancelled if the number of Participants is insufficient.

If the Masterclass is postponed, the Access purchased will remain valid for the new proposed date. The Client will be informed by email of the new access arrangements.

If the Masterclass is cancelled by the Organiser, the Client may, at the Organiser’s discretion, receive either a refund of the price paid or a transfer of their Access to another equivalent Masterclass.

In the event of a general interruption or unavailability of the Masterclass attributable to the Organiser or to the streaming Platform used by the Organiser, the Organiser may offer an alternative solution, such as a postponement, a new session, access to the Replay, or a full or partial refund, depending on the circumstances.

In the event of cancellation or inability to perform resulting from a force majeure event, as defined by Article 1218 of the French Civil Code and French case law, the Organiser will notify the Client as soon as reasonably possible. In such circumstances, no damages shall be payable.

Article 10 — Liability of the Organiser

The Organiser is liable to the Client for the proper performance of the obligations incumbent upon it under the Contract.

The Organiser may not be held liable in the event of disruption or interruption during the order process or access to the Masterclass that is not directly attributable to it, in the event of misuse of the Ticketing Service or the Streaming Platform by the Client or the Participant, or in the event of non-compliance by the Client or the Participant with their obligations under these GTCS.

The Organiser may not be held liable for technical difficulties encountered by the Client or the Participant due to their own equipment, internet network, IT environment, software, security restrictions or any other factor external to the Organiser.

Neither the Organiser nor its partners may be held liable for indirect damage suffered by the Client or the Participant, such as loss of business, loss of opportunity, loss of turnover, loss of data or damage to reputation.

Hyperlinks appearing on the Ticketing Service, in emails or in Masterclass materials may redirect to other websites. The Organiser declines all liability regarding the content, operation or practices of these third-party websites.

The information, analyses, advice, feedback or content shared as part of the Masterclass are intended for informational, educational or professional purposes. They do not constitute personalised advice and may not give rise to the Organiser’s liability for decisions made by the Client or the Participant on the basis of such content.

Article 11 — Processing of Personal Data

The Organiser undertakes to comply with the applicable regulations in force, in particular European Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, known as the GDPR, as well as French Law No. 78-17 of 6 January 1978, as amended, relating to information technology, data files and civil liberties.

As part of the ordering, organisation and follow-up of the Masterclass, the Organiser, acting as data controller, collects and processes certain personal data relating to the Client and/or the Participant, including in particular: surname, first name, position, company, email address, telephone number, billing information, order data, connection data, participation in the Masterclass and any interactions in the chat or question-and-answer sessions.

This data is necessary for managing the order, accessing the Masterclass, performing the Contract, monitoring the customer relationship, managing complaints, improving the services offered and, where applicable, complying with the Organiser’s legal obligations.

Depending on the circumstances, the legal bases for the processing operations carried out may be performance of the Contract, compliance with a legal obligation, the Organiser’s legitimate interest or the consent of the data subjects.

Where the Client or Participant has given their consent, their data may also be used to send communications, newsletters, invitations or promotional offers by the Organiser, companies of the EBRA group and/or its commercial partners.

The data collected is intended for the Organiser’s teams responsible for the Masterclass and may, where applicable, be communicated to companies of the EBRA group, technical service providers, subcontractors involved in the organisation or broadcasting of the Masterclass, as well as to partners only where this is provided for and complies with the applicable regulations.

The data is retained for the period necessary for the purposes for which it was collected, extended where applicable by the statutory limitation periods.

The data subjects have the right to access, rectify, erase, restrict and object to the processing of their data and, where applicable, the right to data portability. They may exercise their rights by sending an email to the following address: dpo@ebra.fr.

The data subjects also have the right to lodge a complaint with the French Data Protection Authority, the Commission Nationale de l’Informatique et des Libertés.

Article 12 — Intellectual Property

All elements, trademarks, logos, slogans, graphics, photographs, illustrations, animations, videos, software solutions, texts, presentation materials, Replays, educational content and documents accessible to the Client or the Participant as part of the Masterclass are the exclusive property of the Organiser or, where applicable, its partners, speakers or rights holders.

These elements are protected by French and international intellectual property laws.

The GTCS do not entail any transfer of intellectual property rights to the Client or the Participant.

The Client and the Participant undertake not to reproduce, represent, record, download, copy, distribute, adapt, modify, translate, publish, transmit, sell, resell or exploit all or part of the Masterclass content without the Organiser’s prior written authorisation.

Any total or partial representation or reproduction of the Masterclass content, by any means whatsoever, without the Organiser’s prior written authorisation, may constitute infringement punishable under the provisions of the French Intellectual Property Code.

For any request for authorisation relating to intellectual property elements, the Client or the Participant must contact the Organiser at the following address: dpo@ebra.fr

Article 13 — Image Rights

The Client and the Participant are informed that the Masterclass may be recorded, filmed or captured, in particular in order to enable its live broadcast, the production of a Replay, the creation of excerpts, communication around the Masterclass or the improvement of the services offered.

When the Participant activates their camera, speaks, contributes in the chat, asks a question or takes part in discussions, their image, voice, name, position, company or contributions may be captured, recorded and, where applicable, incorporated into the Replay or into communication content related to the Masterclass.

Participants who do not wish their image or voice to be captured are invited not to activate their camera, not to use their microphone and, where applicable, to use the written features available.

The Participant authorises the Organiser, the companies of the EBRA group and their partners, where necessary for the operation of the Masterclass, to retain, reproduce, adapt and broadcast the recordings made as part of the Masterclass, in whole or in part, for institutional, editorial, educational, commercial or promotional purposes, on any medium, including digital media, websites, social networks, emailings, commercial materials or presentation materials.

This authorisation is granted free of charge, worldwide and for a period of five (5) years from the date on which the recordings are made.

Persons whose image, voice or contributions have been captured have the rights provided for by the applicable personal data regulations. They may exercise their rights by sending an email to the following address: dpo@ebra.fr

Article 14 — General Provisions

The GTCS are freely available for consultation on the Ticketing Service website.

They may be modified at any time by the Organiser, it being understood that the applicable version is the version in force on the date of the order.

If any clause of the Contract is declared null and void, it shall be deemed unwritten but shall not render the Contract null and void, unless the clause concerned is to be considered an essential obligation for one of the Parties.

The fact of not claiming the application of one of the provisions of the GTCS, or of acquiescing in its non-performance, whether permanently or temporarily, shall not be interpreted as a waiver.

Article 15 — Applicable Law and Disputes

The Contract is governed by French law. In the event of a dispute with the Organiser, regardless of its subject matter, the Client undertakes to submit their complaint to the Organiser before initiating any proceedings, by registered letter with acknowledgement of receipt. Any action brought before the expiry of a period of one (1) month following receipt of said letter shall be inadmissible. All disputes to which the GTCS, as well as the Masterclasses, may give rise, concerning their validity, interpretation, performance, termination, consequences and aftermath, and which could not be settled amicably, shall be submitted to the competent courts of Strasbourg.